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GotOilSupplies.com

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FAQ

Frequently Asked Questions About Got Oil Supplies

 

Can I use more than 1 promo code on an order?

Our system only allows 1 promo code per order.

 

How much is shipping?

We have a flat rate shipping option of only $8.95 to the contiguous United States!  Other shipping options are available to those of you inside and outside of the US.  Pay close attention to the shipping options during checkout!

 

Do you offer free shipping?

Yes, but only during special promotions.  Make sure to subscribe to our email list or follow us on social media so you can stay up to date on our current sales and promotions!

 

How long will it take to receive my order?

It takes 2-4 business days for your order to be processed and shipped.  Then shipping transit can take anywhere between 3-10 business days.

 

What if I need my order quickly?

We have a rush fulfillment option that will expedite your order through our warehouse.  The shipping is not expedited, but your order will ship within 24 hours.  We also have a rush shipping option.  The cost will be determined by the shopping cart according to the weight and destination of the package.  We guarantee that the rush shipping option will arrive within 3 business days.

 

What forms of payment do you accept?

We accept all major credit cards, PayPal, Apple Pay and Amazon Pay!

 

What is your address and phone number?

Our address is 1075 South 1680 West, Orem, UT 84058.  Our phone number is 801-806-1927.

 

What hours are you open?

We are open from 7am until 3:30pm MST.  We are closed on Federal Holidays, Black Friday, Christmas Eve & New Year's Eve.

 

Can I pick up my order?

Yes!  We have a retail location in Pleasant Grove, Utah.  Our address is 881 W State St. #170, Pleasant Grove, Utah 84062.  Your order will be ready for pickup after 1-2 business days.  Please ensure that you will be in our area before selecting this option.  If you are unable to pick up your order we will contact you about your shipping payment.

 

What shipping services do you use?

We utilize the services of the USPS, UPS & DHL to minimize the shipping we require our customers to pay.

 

Can I order wholesale?

We are a wholesale to the public company.  On many of our items we offer bulk pricing for those whom would like to purchase larger quantities.  If you would like multiple cases of an item, please contact us at info@gotoilsupplies.com.  We can place special orders to meet your needs if necessary.  Please refer to our Wholesale Page for more information.

 

Do you match other websites prices?

We strive to offer the best prices online.  When you are comparing prices, please remember our low flat rate shipping option of only $8.95.  When you compare prices with shipping, you will find that we are extremely competitive.

 

If you have any additional questions, please call or email us at info@gotoilsupplies.com.  Thank you!