Return, Shipping, and Cancellation Policies For Got Oil Supplies
Please contact us if you would like to make a return. You may return most new, unopened items within 30 days of delivery. Clearance items are not eligible for return. Return shipping cost is the sole responsibility of the customer, and we do not refund original shipping cost. Larger orders that are returned may have their refund reduced by our actual cost of original shipping. After the 30-day return window, we will add a 30% restocking fee to any return. If a refund is unavailable, a store credit will be issued. You should expect to receive your refund within two weeks of us receiving your package. However, in many cases, you will receive a refund more quickly. If the product is damaged, you must report it to us within 30 days. You will be required to provide proof of damage.
We do our best to fill orders correctly. Despite our most diligent efforts, we are human and do make mistakes on occasion. Please check your order for discrepancies or damages as soon as possible upon receipt. We require that you report any defects, damages, or discrepancies within seven days of receiving your package. We are happy to do what it takes to make any errors up to you, our most valued customers.
Free shipping is only available during special promotions. Please join our mailing list or follow us on social media to stay updated on our current sales and promotions!
$8.95 Flat Rate Shipping
We have flat rate shipping of only $8.95 to the contiguous United States! Order as much as you like and only pay this low flat rate shipping price. Standard shipping is approximately 7-10 business days from the date of order placement. Standard shipping time is not guaranteed and can take longer during peak shipping periods (like during the holidays).
If you need your order sooner, we have two available options to help you! We have priority mail or express mail rush shipping options available. Your shopping cart will automatically calculate your expedited shipping charges in the checkout process. With our priority mail rush shipping option, your ship time will be 2-5 business days. This does not include processing time. With express mail, you are guaranteed to have your order within 1-3 business days!
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will show you every shipping option and sales tax if applicable (only in Utah).
For the contiguous United States, we offer these shipping options
Standard Flat Rate Shipping - $8.95 - Your package leaves our warehouse in approximately 2-4 business days and mailed with the most cost-effective provider. We cannot guarantee delivery times. The average delivery time is 7-10 business days from the time you order. Occasionally, especially during peak shipping periods like the holidays, it can take a bit longer.
For the rest of the world, we offer these shipping options
USPS is the only international shipping option. Shipping charges are determined by delivery location and weight. The shopping cart will calculate your shipping options and prices when you get a shipping estimate or checkout. Shipping prices are subject to change without notice. Please note that duties/customs fees are not included in our shipping estimates. You will be responsible for those fees separately at the time of delivery.
We will cancel any order upon the customer's request as long as the order has not been shipped. After the order has been shipped, the customer's responsibility is to refuse the package or pay to have the goods returned to our warehouse. When we receive the goods, a refund will be issued within two weeks.